GuideAiability
A guide to AI agents for internal processes
A practical guide to choosing which processes to automate with AI agents and estimating expected return.
38 pages · 19 August 2026
AC
Andrea ContiLibrary
Podcasts, guides and webinars from the Zero11 group.
12 items
Download →
PodcastZero11
Industrialising AI: what changes in the dev team
Roles, processes and technical debt when AI stops being an experiment and becomes part of the product.
38 min · 5 August 2026
LM
Luca MorettiPodcastRewix
The hidden margin of B2B ecommerce
Custom price lists, returns and logistics: where B2B online sales really lose margin.
33 min · 22 July 2026
SF
Sara FerrariWebinarZero11
AI agents in customer service: from pilot to production
How to move a conversational agent from proof of concept to a real customer service operation, with metrics, guardrails and system integration.
58 min · 15 July 2026
MBDN
Marco Bianchi, Davide NeriGuideRewix
Migrating B2B ecommerce without stopping sales
A twelve-week migration plan: catalogue, price lists, users and ERP integrations.
52 pages · 2 July 2026
SF
Sara FerrariPodcastAiability
RAG that works: retrieving the right documents
Why most RAG projects fail on retrieval rather than on the model, and how to fix it.
35 min · 30 June 2026
EG
Elena GalliWebinarRewix
Headless B2B commerce: when it is actually worth it
An honest comparison between monolithic platforms and headless architecture for B2B ecommerce, with real costs, timelines and risks.
46 min · 11 June 2026
GR
Giulia RossiGuideZero11
Getting company data ready for AI
Quality, governance and access: the prerequisites that decide whether AI projects succeed.
44 pages · 4 June 2026
LM
Luca MorettiWebinarAiability
Private AI: using models without your data leaving the building
On-premise and private cloud architectures for running language models on company data while respecting GDPR and internal policies.
52 min · 20 May 2026
ACEG
Andrea Conti, Elena GalliPodcastRewix
Augmented, not replaced, customer service
How agents work alongside an internal copilot and what changes in response times.
31 min · 14 May 2026
DN
Davide NeriGuideAiability
Private AI and compliance: the practical picture
GDPR, the AI Act and internal policies applied to a private AI project, with documentation templates.
31 pages · 6 May 2026
AC
Andrea ContiWebinarZero11
Martech stack 2027: fewer tools, more data
How to rationalise a marketing stack that grew by accretion and put first-party data back at the centre.
49 min · 9 April 2026
CL
Chiara Lombardi